Products knows that you care how information about you is used and shared,
and we appreciate your trust that we will do so carefully and sensibly. This
sunsetter.com website, you are accepting the practices described in this Privacy Notice.
personal information about you does SunSetter Products gather?
The information we learn from you helps us communicate to
you about our products or special offers, personalize and continually
improve your shopping experience with SunSetter. Here are the types of
information we gather:
- Information you give us: We receive and store any information you
enter on our website or give us in any other way (by phone, by mail, by
fax, by e-mail, etc.). For example, we collect your name and mailing
address, your e-mail address, and your phone number. We also collect
financial information like credit card number, if you make a purchase from us. We use the information that you
provide for such purposes as responding to your requests, customizing
future shopping interaction for you, and communicating with you.
- Automatic information: We receive and store certain types of
information whenever you interact with us through our website. For
example, like many websites, we use "cookies", and we obtain
certain types of information when your Web browser accesses sunsetter.com.
Examples of information we collect and analyze include the Internet
Protocol (IP) address used to connect your computer to the Internet;
browser type and version; operating system and platform;
the full Uniform Resource Locators (URL) clickstream to, through, and from
our website, including date and time; cookie number; products you view or
- Information from other sources: For reasons such as improving
personalization of our product offering, we might receive information
about you from other sources and add it to our database. We also sometimes
receive updated delivery and mailing address/e-mail address information
from our shippers or other sources so that we can correct our records and
deliver your next purchase or communicate more easily.
What about Cookies?
Cookies are alphanumeric identifiers that we transfer to
your computer's hard drive through your Web browser to enable our systems
to recognize your browser and to provide features such as personalization
and storage of information you already gave us between visits. This interim
storage will relieve you from re-entering personal data and preferences in
The "HELP" portion of the toolbar on most
browsers will tell you how to prevent your browser from accepting new
cookies, how to have the browser notify you when you receive a new cookie,
or how to disable cookies altogether. However, cookies allow you to take
full advantage of some of sunsetter.com ordering features, and we recommend
that you leave them turned on.
How secure is information about me?
- We work to protect the security of your information during transmission by
using Secure Sockets Layer (SSL), which encrypts information you input.
How Does Encryption Work?
Encryption is based on a key that has two different parts. The
public part and the private part. The public part of the key is distributed to
those you want to communicate with. The private part is for the recipient's use
When you send personal information to sunsetter.com, you use SunSetter's
public key to encrypt your personal information. That means, if at any point
during the transmission your information is intercepted, it is scrambled and
very difficult to decrypt. Once SunSetter receives your encrypted personal
information, we use the private part of our key to decode it.
- We reveal only the last four digits of your credit card numbers when
confirming an order. Of course, we transmit the entire credit card number to the
appropriate credit card company during order processing.
How does SunSetter Products use or share the
information we collect?
SunSetter Products is not in the business of selling
consumer information to others. We share and use the information we collect
only in order to service you better as described below:
- Postal mail communications: We use postal mail to advise you about
special discounts available, or product information. We share your name
and address information with mailing houses that send on our behalf the
information to you. These companies may not use your information for other purposes. If you wish not to receive periodical information from
us, please let us know by sending us a message via e-mail or postal mail,
or by calling us toll free at 1-800-876-2340.
- E-mail communications: We use e-mail to communicate with you in a
quicker and more efficient way, advising you about special discounts
available, new products, responding to your questions or to confirm your
orders or shipments to you. We share your e-mail address with companies
that send these e-mail messages to you on our behalf. These companies may not use your information for other purposes. If
you do not want to receive e-mail or other mail from us, please let us
know by sending us a message via e-mail or postal mail, or by calling us
toll free at 1-800-876-2340.
- Phone Communications: We might use the phone to communicate with you, advising you about special discounts available, verifying incomplete orders or responding to your questions, in compliance with the Telephone Consumer Protection Act. We might contact you by phone if you have previously contacted us to request information about our products and special offers, or if you unsuccessfully attempted to place an order on our website. If you do not want to receive phone calls from us, please let us know by sending us a message via e-mail or postal mail, or by calling us toll free at 1-800-876-2340.
- Agents: We employ other companies or individuals to perform
functions on our behalf. Examples include fulfilling information request,
fulfilling orders, delivering packages, removing duplicate information
from our database, analyzing data, providing marketing assistance,
processing credit card payments, and providing customer service. They have
access to personal information needed to perform their functions, but may
not use it for other purposes.
- Business transfers: As we continue to develop our business, we
might sell or buy assets. In such transactions, consumer information
generally is one of the transferred business assets. Also, in the unlikely
event that SunSetter Products Limited Partnership, or substantially all of
its assets are acquired, consumer information will of course be one on the
- Protection of SunSetter Products and Others: We release account or
other personal information when we believe release is appropriate to
comply with law; or protect the rights, property, or safety of SunSetter
Products, our customers, or others. This includes exchanging information
with other companies and organizations for fraud protection, payment
collection and credit risk reduction.
Tracking activity on our website
- Sunsetter.com uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse
movements, scrolling activity as well as text you type in our website. We do not use ClickTale to
collect any personally identifiable information entered in our website. ClickTale does not track your
browsing habits across websites which do not use ClickTale services. For more information
see http://www.clicktale.com/privacy_service.aspx. We are using the information collected
by ClickTale service to understand how consumers interact with our website and to improve your ability
to find the information you are looking for on our website. You can choose to disable the
What choices do I have?
- You can always choose not to provide information, even though it might
be needed to make a purchase, or to take advantage of periodical offers
and new product information.
- If you do not want to receive e-mail or other mail from us, please let
us know by sending us a message via e-mail or postal mail, or by calling
us toll free at 1-800-876-2340.
- This Privacy Notice will always govern your interaction with SunSetter
Products. It is your responsibility to review it for changes.
- The "HELP" portion of the toolbar on most browsers will tell
you how to prevent your browser from accepting new cookies, how to have
the browser notify you when you receive a new cookie, or how to disable
cookies altogether. However, you will not be able to order online if you
Notices and Revisions
If you choose to visit sunsetter.com, your visit and any
dispute over privacy is subject to this Notice, including limitation on
damages, arbitration of disputes, and application of the law of the state of
Massachusetts. If you have any concern about privacy at SunSetter Products,
please send us a thorough description to firstname.lastname@example.org,
and we will try to resolve it. Our business changes constantly. This Notice
will change also, and use of information that we gather now is subject to
the Privacy Notice in effect at the time of use. You should check our website frequently to see recent changes.