EasyShade Frequently Asked Questions

Q: How far does the EasyShade fabric extend?

Answer: The EasyShade fabric can be opened from 0 to 7 feet, or anywhere in between.

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Q: What is the EasyShade fabric made from and how do I clean it?

Answer: The fabric is a plain weave, vinyl-coated polyester, with 90% coverage. No special cleaning products are necessary. We recommend a mild detergent, water and light scrub brush.

Q: Can I install my EasyShade myself? Answer: Yes! Anyone, with a few simple tools can install a SunSetter EasyShade easily. All you have to do is follow the easy steps in the Installation booklet we provide. If you need help, call our Toll Free Installation Hotline: 1-800-876-2340. We have experts on hand who have helped homeowners of all skill levels install their EasyShade.

Q: Can I install an EasyShade on brick or masonry?

Answer: Yes. We provide the necessary hardware to install onto wood. We recommend you consult a local hardware store for hardware specific to your masonry or brick application.

Q: Is there any special care and maintenance needed for an EasyShade?

Answer: No. If you close the EasyShade while the fabric is wet we recommend opening the EasyShade the next sunny day to allow the fabric to dry completely to prevent mildew from forming. The fabric itself is mildew resistant but mildew can form on dirt, pollen, etc. that may be present on the fabric.

Q: Do I need to remove the EasyShade and store it during the winter?

Answer: No. All SunSetter EasyShades are outdoor products that can withstand freezing and wintry conditions. Just roll the fabric into its protective aluminum housing and let the sun warm your house, helping you save on heating costs.

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Q: How long is the crank wand for the Manual EasyShade?

Answer: The crank wand for the Manual EasyShade is 47 inches. If the area is not easily accessible to operate with a crank wand, consider purchasing our plug-in motorized or our solar-powered model, which can be operated with a remote from anywhere, including from inside the house.

Q: Where is the power cord on the Motorized EasyShade located? And how long is it?

Answer: You have the option of requesting the 12 foot long power cord (motor) on the left or right side of the Motorized EasyShade. Left or right is as you are facing the point of installation from the outside of you home, looking toward your home.

Q: I am purchasing more than one Solar-Powered or Motorized EasyShade for an open porch area. Will each EasyShade have to be operated individually?

Answer: Each Motorized EasyShade you purchase comes standard with a multi-channel radio controlled remote control. You can program all of your EasyShades to operate individually or simultaneously on the same remote.

Q: What is the expected life span of the battery pack of the Solar-Powered EasyShade?

Answer: The battery pack is warranted for three (3) years not to fail under normal conditions if maintained, operated, used, and stored in accordance with the instructions contained with the product.

Q: Where can I purchase a replacement battery pack?

Answer: A replacement battery pack can be purchased directly from SunSetter.

Q: What is the expected life span of the Solar Panel?

Answer: The Solar Panel is warranted for three (3) years not to fail under normal conditions if maintained, operated, used, and stored in accordance with the instructions contained with the product. It can be easily replaced and can be purchased directly from SunSetter.

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