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A. WHO GIVES THIS WARRANTY?
SunSetter Products, 184 Charles Street, Malden, MA 02148.
B. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the
original purchaser who paid for the product and may not be assigned or
transferred to subsequent owners. This Warranty applies only to products
purchased and installed in the US.
C. WHAT ARE THE RESPONSIBILITIES OF SUNSETTER PRODUCTS UNDER
THIS WARRANTY?
Subject to the terms and conditions set
forth herein, SunSetter Products will furnish replacements for parts found by
SunSetter Products to
be defective in design, manufacture or assembly, under each specific component or product
warranty as set forth below.
D. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER UNDER THE
WARRANTY?
1. Before any claims may be made under this
Warranty, the original purchaser must have paid in full for the product covered
under the Warranty, according to the terms and conditions of the pay-plan
defined in the original order. If
the Purchaser has failed to make full payments according to the specific pay
plan for the product, this warranty shall be nullified and SunSetter Products shall be relieved from any responsibility or
liability under this Warranty.
The purchaser agrees and acknowledges
that this Warranty agreement constitutes an executor contract.
2.
The purchaser must use care in installation,
maintenance, operation, use, and storage of the product in accordance with the
instructions contained in the owner's manual.
Any failure to INSTALL, maintain,
operate, use and store the product in accordance with the instructions
contained in the owner's manual will nullify this Warranty and relieve
SunSetter Products from any responsibility or liability under this Warranty.
3. Promptly notify SunSetter Products of any claims.
4.
The
purchaser may be required to provide a photograph of any defective parts. The
purchaser may also be required to pay a deposit until the defective parts are
returned to SunSetter Products for inspection. The purchaser must obtain a return authorization
form from SunSetter Products' customer service department prior to the return
of any merchandise and after having received such authorization, return the
part or product, freight prepaid, to SunSetter Products.
E. WHAT IS COVERED UNDER THIS WARRANTY?
1. The following components of the
SunSetter 900XT and 1000XT models and their accessories (defined as accessories
attached to the awning) are covered under this Warranty, subject to the
limitations set forth below. These
components have a five (5) year limited (prorated) warranty, against
manufacturer's defects as outlined below:
(a) Should the purchaser promptly
notify SunSetter Products of such defects within one year (12 months) from the
date of the original purchase, the defective component will be replaced at no
charge.
(b) After one year but
within five years (60 months) from the date of the original purchase, a
defective
component will be replaced upon the purchaser's payment of 1/60th of the
full retail cost of the component for each month of
use prior to the claim.
Covered Components:
STRUCTURAL SUPPORTS, which include the arms, rafters,
and all other attached supports are warranted not to fail for five (5) years
provided that the components are not subjected to excessive winds or water
pooling on the fabric.
FRONT ROLLER BAR is warranted
against any and all damage including cracking and permanent bowing that
would affect the performance of the awning provided that the awning is not
subjected to excessive winds or water pooling on the fabric.
FABRIC is warranted for five (5) years against:
(a) Excessive fading under normal
conditions if maintained, operated, used, and stored in accordance with the
instructions contained in the owner's manual.
(b) Mildew on the fabric. Mildew will not form on the fabric itself, but may form on dirt and dust that have not been removed from it. Please see maintenance instructions for proper cleaning-outlined in owner's manual.
(c) Excessive cracking or peeling under normal
conditions if maintained, operated, used, and stored in accordance with the
instructions contained in the owner's manual, and provided that the awning is
not subjected to excessive winds or water
pooling on the fabric.
DRIVE UNIT
is warranted for five (5) years not to
fail under normal conditions if maintained, operated, used, and stored in
accordance with the instructions contained in the owner's manual.
AWNING ACCESSORIES
(defined as accessories attached to the
awning) are warranted for five (5) years not to fail under normal conditions if
maintained, operated, used, and stored in accordance with the instructions
contained in the owner's manual.
F. WHAT IS NOT COVERED UNDER THIS WARRANTY?
1.
The SunSetter 900XT and 1000XT awnings are designed for residential uses only. They are not designed for commercial uses, and are not designed to be installed on moving vehicles. The SunSetter 900XT and 1000XT awnings are also not designed to be used for carports. Any damage that results from the purchaser's use of the SunSetter 900XT and 1000XT awnings for commercial uses or for carports or on moving vehicles, is not covered by this Warranty.
2. Any failure or damage of the
components that results from any intentional or negligent actions by the
purchaser or by any other person is not covered by this Warranty.
3. It is the responsibility of the
purchaser to securely fasten the awning to studs, joists, headers or other
structural members. Any failure or damage that results from the awning falling
from its installed position is not covered by this Warranty.
4. Labor charges connected with installation of replacement parts are not
covered by this Warranty.
5.
Freight expenses to and from SunSetter Products in shipping damaged or
replacement parts are not covered by this Warranty and must be
paid by the purchaser.
6. Stretching of fabric or damage to any structural component caused by wind or water pooling on the fabric or any other weather are not covered by this Warranty.
7. Any modification or addition to the awning structure and support system (except for awning accessories made by SunSetter Products) will nullify this Warranty and relieve SunSetter Products from any responsibility or liability under this Warranty.
G. GENERAL PROVISIONS AND LIMITATIONS
1. The warranty granted herein is the exclusive remedy
for the Purchaser. SunSetter Products
makes no other warranties to the Purchaser, express, statutory, implied or
otherwise and all implied warranties, including without limitations, implied
warranties of merchantability and fitness for a particular purpose, are hereby
disclaimed.
2. To the extent permitted by law, SunSetter Products
shall have no liability to the Purchaser or any other person for incidental,
special, consequential, indirect or similar damages of any kind or nature
whatsoever, whether arising out of breach of warranty or other breach of
contract, negligence or other tort, or otherwise, even if SunSetter Products
shall have been advised of the possibility or likelihood of such potential loss
or damage. In no event shall SunSetter Products be liable for loss of profits
and/or wages.
3. Some states do not allow limitations
on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations may
not apply to you.
4. This warranty gives you specific
rights, and you may have other rights, which vary from state to state.
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